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Issabel, IP Communications in one place

It is a platform that simplifies the management of your business interaction channels, incorporating a PBX (VoIP) with email, CRM, fax, videoconferencing, recording, reporting, and more...

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Basic Functionalities

  • Support for video phones
  • Flash Operator Panel
  • Detailed reporting of calls, billing, and consumption
  • Virtual conference rooms (programmable and without reservation)
  • View of video cameras as extensions.
  • Fax to email H.323
  • Support for SIP/IAX
  • Calendar and Directory
  • Backup and Restore
  • Elastix® migration
  • Support for analog and digital interfaces
  • Flexible administration panel
  • Real-time monitoring
  • Follow me (calls)
  • Call waiting
  • Dial groups
  • Call recording
  • Voicemail to e-mail
  • Caller ID
  • Customized music on hold
  • DISA (Access to your PBX features from the outside)
  • Customizable auto attendant with unlimited options.
  • IVR with database query
  • Instant messaging
  • Remote extensions on mobile devices
  • Skype integration
  • CRM integration
  • Support for voice synthesis
  • Virtual store for downloading plugins
  • Graphical representations of channel usage
  • Massive configuration of extensions
  • Echo canceling

Issabel Meet: Real-Time Videoconferencing

Through WebRTC, Issabel includes a real-time videoconferencing module also based on open-source; no licensing is required. It is a flexible and secure solution, thanks to its encryption level.

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Why Issabel?

Call Center: Powerful, robust, flexible, and easy-to-use solution designed to automate and efficiently manage a Contact Center. It is designed to manage inbound and outbound call campaigns through an easy-to-use agent console and call management interface. Multitenant Issabel integrates a multi-tenant PBX solution for service providers.

Issabel Multitenant looks friendly and intuitive, and users can use it from their first login.

Security

  • Issabel runs on an enterprise-class Linux OS – CentOS – and software mante

  • User management (Roles)

  • Firewall (Users, Ports, and Interfaces)

  • Server access blocking rules (Fail2Ban)

  • Activity logging (Audit)

  • Password change (DB, Web)

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